On Freebigiotteria.it purchases are transparent.
We guarantee maximum transparency and security in commercial policy; online sales are protected by the strict rules that regulate distance selling, i.e. the exchange of products/services that takes place without a direct meeting between the parties (Legislative Decree 185/1999 of 22 May).
You are protected by the right of withdrawal, which can be exercised according to the methods and times reserved for the consumer.
The Freebigiotteria.it portal belongs to:
Every product we sell is intended to be sold on the Italian market.
The package is delivered in its original packaging, just as it leaves the factory!
Packages are delivered in 7 working days, except for problems of force majeure and shipments are made with the utmost care and discretion.
Each purchase is accompanied by a regular d.d.t for both private buyers and companies. All our final prices include VAT and there are no additional costs/charges of any kind.
Maximum respect for privacy at every stage of the purchase process. In fact, all your data is processed according to the provisions of Italian law for the protection of privacy (Law no. 196/2003). In any case, all your data is never transferred to third parties in any form and for any reason. The use of your data is exclusively restricted to the purchase and shipping procedure of the products.
Purchases made in maximum security. In fact, online payments are made on secure sites that are respectively among the most used platforms in Italy for credit card and installment payments. This means that the existing technologies for data encryption (SSL 128 Bit), in addition to being the best available, are guaranteed by accredited institutions. www.paypal.it or www.poste.it
For anything you can count on our staff, both before and after the purchase phase.
All brands mentioned on the site and the related photographs belong to their respective owners.
Without prejudice to any repair costs for damage ascertained to the original packaging, Freebigiotteria will refund the customer the entire amount already paid for the product, within 14 days of the return of the goods, through the reversal procedure of the amount charged to the credit card or by bank transfer. In the latter case, it will be the customer’s responsibility to promptly provide the bank details on which to obtain the refund (IBAN code of the invoice holder). We remind you that the refund is only related to the cost of the item and not to the shipping.
When the right of withdrawal lapses:
The right of withdrawal lapses completely, due to the lack of the essential condition of integrity of the good (packaging and/or its contents).
Even partial use of the good and any consumables
The lack of the external packaging and/or the original internal packaging;
The absence of integral elements of the product (accessories, cables, manuals, parts, …);
Damage to the product for reasons other than its transport
cases indicated above, Free Srl will return the purchased good to the sender, charging the latter the shipping costs
Customers who purchase with a VAT number cannot exercise the right of withdrawal
